Serving Durham, NC and the greater Triangle area

Privacy Policy

How Hope Valley Landscapers collects, uses, and protects the information you submit through this site.

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This Privacy Policy explains how <a href="/">Hope Valley Landscapers</a> collects and uses information from visitors to https://hopevalleylandscapers.com. Last updated: September 22, 2026.

Information we collect

When you submit a quote request through this site, we collect the information you provide directly: your name, phone number, email address, property address, and a description of the job. We do not ask for payment information through this site.

How we use it

Information submitted through the contact form or quote request is used only to respond to your request, schedule a job, and follow up about service. It is not sold to third parties. The service providers that host this website and process form submissions handle it only to deliver your request to us.

Phone calls, text messages, and your consent

When you submit a form on this site, call us, or give us your number any other way, you are asking us to get back to you. By providing your phone number you consent to a representative of Hope Valley Landscapers calling or texting you back from the number published on this website, (984) 367-2900, about the job you asked about.

That contact is limited to your request. It covers returning your call, asking for photos or details needed to price the job, giving you a quote, scheduling or confirming an appointment, letting you know when the crew is on the way, and following up about the work.

We will not use your phone number for marketing or promotional activities. We do not send promotional text messages, marketing calls, or bulk campaigns, and we do not add you to a marketing list.

We do not sell or rent your phone number, and we will not share it with third parties or affiliates for their own marketing or promotional purposes. Your contact details go only to the operating company and the crew assigned to your job, solely so they can reach you about that job and complete the work. They are not permitted to use your number for marketing either.

Standard message and data rates may apply to text messages. You can ask us to stop contacting you at any time, by any method, by replying STOP to a text message or by telling the person you speak to, and we will stop.

Site analytics

We may use standard web analytics tools to understand how visitors use the site, such as which pages are viewed and how visitors arrive at the site, including Google Analytics 4 and Microsoft Clarity. Google Analytics 4 records page views, approximate location, device and browser type, and how you arrived at the site; you can opt out with the Google Analytics opt-out browser add-on at https://tools.google.com/dlpage/gaoptout. Microsoft Clarity records anonymized session activity such as clicks, scrolling, and mouse movement to show how pages are used; Microsoft's privacy statement at https://privacy.microsoft.com/privacystatement explains how that data is handled. Neither tool is used to identify you personally.

Cookies

The site may use cookies for basic functionality and analytics as described above. Most browsers let you block or delete cookies through their settings.

Data retention and requests

We keep quote request information for as long as needed to provide service and for reasonable business record-keeping. To request that your information be deleted or corrected, contact us using the details on the Contact page or at the email address below.

Contact

Questions about this policy can be sent to info@hopevalleylandscapers.com or (984) 367-2900.

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